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General Questions/New to Joomla! 3.x • Re: Unable to access Administrator Page

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Have tried the backups on your PC with https://wampserver.aviatechno.net/ ?
We deployed the site on my father in laws linux server, he is a retired network analyst / PEN tester and initially it showed the same issue and he was able to catch some network data we believe may be part of the issue.

In the initial test when accessing the admin page it would stall and constantly try contact an IP address, this is what he found:
Both with the normal web site and with the /administrator, the server
attempts to connect to 113.190.252.103 on port 443..

That IP is part of a block owned by "VietNam Post and Telecom
Corporation" and it's down at the moment so attempted connections time
out..

With the normal site, it makes two attempts but then stops. With the
/administrator site, it continues to try to connect and I think that's
why it's failing..
However, he messed something up in the test environment and had to re-deploy the web host side and on the second setup, the issue was gone and the call was not being detected anymore and the admin page started loading fine so he said it is very strange.

I was thinking it was a plugin or component trying to connect home to request update info or something but would this occur even before one logs into the back end? Could it even be related to a hack? My thought is likely it is a poorly designed plugin that is out of date and possibly getting struck trying to contact a server, I have very few plugins and the ones I suspected I disabled in joom_extensions in SQL but this either broke the whole site (some K2 components as they are needed) or did nothing at all.

The battle continues but seems it is now likely some kind of plugin or component that is the issue (my uneducated guess)

Statistics: Posted by jestermgee3 — Mon Oct 07, 2024 10:52 pm



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